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OFFICE/CANCELLATION POLICIES

OFFICE/CANCELLATION POLICIES

Masks are recommended. Your therapist will be masked.

 

Please arrive 5 mins prior to your appointment. If the door is locked when you arrive, please do not knock, we are likely still in session and will be with you shortly.

 

I am grateful for referrals and would love for you to share my information. However, if you are scheduling a massage for a friend or family member, please schedule the appointment in the name of the person receiving the massage.

 

Late arrivals will end at the scheduled appointment time. If you will be 20+ minutes late, rescheduling is recommended.

 

Cancellations must be made up to 24 hours prior to your scheduled service. You may reschedule online up to 48 hours before your scheduled appointment. After 48 hours you must call or text to reschedule.

 

Clients who do not show up for their appointment without attempting to contact me will be considered a "no show" and charged FULL price for the service, as well as any processing or marketing fees incurred by the business upon booking. If you have a package, a session will be deducted from the current package.

 

All sales are final. Any unwanted purchases may be used as store credit toward other services or be transferred, as credit, to another person.

 

Prices are subject to change without notice.

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